AML & Sanctions Compliance

As with any organisation, there are certain regimes, individuals and companies (herein: Entities/Entity) with which commercial activities are restricted or banned. We, as well as our payment processing and payout partners, monitor lists provided by the UK Government, the EU, OFAC and others, and will restrict or otherwise prevent purchases and/or payouts to identified Entities as required.

Restrictions may include: limitations on bank accounts to which we can send payments; requirements for additional identity verification; limitations on the maximum amount we are able to pay out; delays to account for additional security checks; other measures as deemed appropriate.

You acknowledge and agree that Tebex or our partners, including but not limited to our payout partner, Hyperwallet, may, at any time, as a condition of receiving Payouts and in accordance with our Privacy Policy, ask you for information that will allow us to reasonably identify you, require you to take steps to confirm the accuracy and/or completeness of information you have provided to us, and/or verify your information against third-party databases or through other means for purposes of providing the Payouts to you and/or as may be required to perform required screening, monitoring, and investigation of your activities and in order to comply with applicable laws. Information we may require from you may include your name, address, date of birth, government identification number, taxpayer identification number, phone number, email address, and other information that will allow us to identify you. We may require you to provide documentation, which may include your passport, driver’s license, or other government issued photo identification document. We may also contact you if we have additional questions. You agree that We and Our partner reserves the right to directly assess your fees related to our identity verification, screening, monitoring, investigations and similar activities in connection with your activity and/or receipt of the Payouts. We and Our partners reserve the right to close, suspend, limit or deny access to the Payouts or Tebex Wallet in the event we are unable to obtain this information, for any reason or for no reason, in our sole discretion.

You agree to the disclosure of your information to third-party verification service(s) providers, Network Partners, government agencies, and other third parties for identity verification purposes, to meet anti-money laundering, anti-terrorist financing, transaction monitoring, and suspicious activity reporting requirements, or as otherwise required to provide the Payout Methods to you. You acknowledge and authorize that information concerning the location of the device you use to access Tebex Wallet may be used to assess location, may be obtained at any time while logged into Tebex Wallet, and such information may be used or disclosed as a part of the Payout Methods and to establish your eligibility to receive Payouts. Any third party to which your information is transmitted will be bound to maintain your confidentiality and may not use the information supplied for any unauthorized purpose other than to verify your identity, meet our legal, regulatory, risk requirements, provide the Payout Methods, or as otherwise described herein or in the Privacy Policy.

That any Entity was able to purchase and/or receive payouts at a previous point does not confer an ability to do so at a later date, and we or our partners may restrict or otherwise prevent such activities for any reason, including but not limited to:

• The existence of an Entity on a sanction or AML watch list.
• Any similarities with Entities on a sanction or AML watch list.
• Any activity or inactivity that gives cause for suspicion that such funds may be used for illegal or terror-related activities.
• Living in, having association with, or requesting payout to a country deemed 'at risk', or otherwise under trade sanctions, including but not limited to:
  • Belarus
  • Central African Republic
  • Congo
  • Cuba
  • Eritrea
  • Ethiopia
  • Fiji
  • Iran
  • Iraq
  • Lebanon
  • Liberia
  • Libya
  • Myanmar (formerly Burma)
  • North Korea
  • Russian Controlled Crimea
  • South Sudan
  • Sudan
  • Syria
  • Yemen
  • Zimbabwe
• Any other reason as we or our payment partners deem appropriate.

Due to the continually changing nature of sanctions and AML watch lists, we are unable to provide a complete list of potentially restricted entities.