How OPSUCHT.net Grew Revenue by Over 500% with Tebex

"Tebex delivers. The checkout enjoys a level of trust among Minecraft players that we could never have built with an in-house solution."

How OPSUCHT.net Grew Revenue by Over 500% with Tebex

For over a decade, OPSUCHT.net has been one of the most prominent Minecraft CityBuild servers in the German-speaking world. Built and operated by Interwebmedia GmbH since 2017, the server sits at the intersection of community, content, and commerce: a large, active player base with real expectations around how they want to spend.

When you operate at that scale, the payment infrastructure underneath becomes load-bearing. Get it wrong and every technical failure is lost revenue. Every unsupported payment method is an abandoned cart. Every chargeback lands on your development team.

OPSUCHT.net has been with Tebex since 2018. This is the story of why they chose Tebex and the impact of their D2C webstore on their business.

Running Their Own System

Before Tebex, OPSUCHT.net ran a fully self-developed shop and payment system. 

It gave the team control, but that control came with a cost: payouts did not run reliably, support was slow when issues arose, development time was constantly absorbed by maintenance, and the checkout was functional but not built to improve conversion.

On the payments side, 4  issues caused the most damage.

  • Chargebacks were handled manually. 
  • Every reversal cost the team time and took a direct hit to revenue. 
  • The limited range of payment providers meant players who could not find their preferred method simply left. 
  • When the self-operated system went down, purchases stopped entirely.

"The system tied up resources we would rather have invested in the actual player experience, while at the same time costing us revenue in places that were hard for us to control."

Philip, CEO, OPSUCHT.net

Why Tebex

The decision to switch came down to three requirements: 

  1. A professional and friction-free checkout experience built for their  predominantly German community.
  2. A partner that offloaded the tax and compliance burden (particularly EU VAT handling) from OPSUCHT.
  3. Infrastructure that would scale with the server rather than hold it back.

"Tebex was the obvious choice for us. The platform is built specifically for gaming monetisation and, as a Merchant of Record, takes on the entire tax and compliance burden. Just as important was the security and reliability aspect: we wanted the certainty that our revenue is processed securely and paid out reliably. Tebex guarantees exactly that reliability, and that made the decision an easy one."

Philip, CEO, OPSUCHT.net

Onboarding was faster than expected for a team migrating away from a system that had grown over years. 

A personal point of contact was available from the start, and the process was not just a migration: the team used the transition to restructure and optimise the shop setup at the same time.

What Changed

Since switching to Tebex in 2018, OPSUCHT.net's revenue has more than quintupled: an increase of over 500%. 

Throughout that growth, the platform has never become a bottleneck.

Four areas have made the biggest operational difference:

Chargeback handling

Tebex, as Merchant of Record, absorbs the chargeback and fraud risk entirely. The team no longer handles reversals by hand, freeing up time and protecting revenue that was previously lost.

Payment provider variety

Players can pay using the methods they expect in Germany. Fewer players hit a wall at checkout, and abandoned purchases have dropped noticeably.

Built-in analytics

The team now makes shop decisions based on data rather than instinct, with a clear view of what is happening at every stage of the purchase flow.

A dedicated point of contact

Someone who knows the business and responds quickly, particularly when things are time-critical.

The player experience has improved directly too: the Tebex checkout is familiar to Minecraft players across the community, which creates immediate trust. A checkout that players already recognise converts better than one they are seeing for the first time.

"For us, it was always crucial that our revenue arrives securely and reliably. Tebex delivers exactly that reliability, and the checkout enjoys a level of trust among Minecraft players that we could never have built with an in-house solution."

Philip, CEO, OPSUCHT.net

What Is Next

OPSUCHT.net is not standing still. The team is launching a redesigned storefront built to set a new standard in the German Minecraft server space.

The new design reflects exactly how far the server has come: a full gaming storefront with a cinematic homepage, flash sale functionality, and a rank comparison system that gives players a clear path from entry to premium.

OPSUCHT.net's rank tier system, displaying lifetime upgrade options across Diamond, Ultra, Legende, and Platin.

Ready to build a shop that scales with your server? Get started with Tebex here: tebex.io/contact-sales 

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